Coronavirus Information - Updated 18th March 2020

 

It is with deep regret that due to the current coronavirus outbreak, we at Northwood Gymnastics are no longer running our sessions as from today.

 

Wednesday 18th March 2020

 

Make up sessions will be carried over for the sessions missed, only for members who join us for the next term, due to this cancellation. (Please note, these are only for the dates that we cancelled the sessions (as from 18th March 2020).

 

We value and will miss all our members.

 

We hope that the club will be up and running as soon as possible.

 

We wish you and your families good health in these difficult times.

 

Stay safe and keep well

 

The Team at Northwood Gymnastics

 

 

What you can do to help:

 

As you are aware the Government have advised the following.

 

Anyone with symptoms of a new persistent cough or high temperature should stay at home for at least 7 days from when the symptoms started.  

 

All other members of the family must also stay at home for at least 14 days, to avoid spreading the infection outside the home.

 

After 14 days, anyone you live with who does not have symptoms can return to their normal routine.

But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days.

 

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection

 

 

Please find some helpful links below:

 

- hand-hygiene-poster

 

- put it in the bin

 

- best-way-to-wash-your-hands

 

 

Questions about Next Term

 

* When will next term start?

This is uncertain, we hope sometime in the near future.

As soon as we know, new dates will be added to the term dates page on the website.

 

* Will I be credited for the cancelled sessions from Spring

If you rejoin us next term we will provide make up sessions for all the sessions we cancelled due to the closure. We are very sorry, but to safeguard the future of the club and our coaches, we are not able to give refunds.  Please note, we are also sorry that make up sessions can not be given if you have missed sessions due to self-isolating . Thank you for your understanding.

 

* Do I have to start back when the club starts back, to qualify for my credit?

Spring term credits - Your family’s health and safety will be your greatest priority at this time, and I would like to remind you that should you choose to keep your child away from the club until a later date in the term, your credits can be carried over for a one year period, from the date the club goes back, until, we hope you are ready to return.

 

* How secure is my space, if I do not pay by the deadline in my email.

Since the email was sent out, so much has changed. Therefore, this deadline no longers applies. All spaces of current members will be held until the club re-opens.  A new payment deadline will be set for members once we know the new dates. All sessions you pay for will be provided upon your return. Should you choose to keep your child away from the club until a later date in the term, your credits can be carried over for a one year period, from the date the club goes back, until, we hope you are ready to return.

 

* Should I pay now or can I wait until you know when the classes are recommence.

This is your choice. We completely understand, that during these challenging times, that you may wish to wait.  However, we welcome all payments to help with the future of the club.

 

* If I pay for next term, what happens if the club is not able to re-open.

In the unlikely event that the club does not re-open, all next term fees will be refunded.

 

*I had pre-authorised payments set up and payment has been taken. Can I have a refund?

Yes of course. You are entitled to refunds up to  24 hours before your class starts back. If you would like a refund, please email enquiries@northwoodgymnastics.co.uk. We hope that you are just delaying the payment and are re-joining us when terms starts back.

 

* My child missed badge testing. Will you be running it again when we return.

Obviously, when we return is uncertain and unknown. But we will be running badge testing at the club, soon after we start back, to make up for the one cancelled in March.